Thursday, January 31, 2008

There's no legal limit

This is not about drink driving, you understand; I've had another email from Third Rate Western. This one is replying to me sending them a photo of the overcrowding in the mornings, specifically challenging their previous statement that the train now stops at Keynsham because it has "available capacity".

We try and give all our customers safe and comfortable travel, but we don't turn passengers away until there's a danger that the service will become unsafe. There's no set number of passengers for this, just as there is no legal limit to the number of people we can carry on a train. We leave the decision to the professional judgment of the Train Manager and the driver.

Is this effectively saying that until someone legislates against the arguably dangerous practice of jamming us into trains until there's not a single inch of space left, it will be left to the staff on the platform to make a judgement call about safe capacities? How come there's legislation for carriage of cattle, but not people?

3 comments:

Billyo said...

Because cattle do not have the choice to wait for the next cattle truck.

catfish said...

We leave the decision to the professional judgment of the Train Manager and the driver.

You just have to laugh at that:
The driver??!! its the guards responsibility ALONE to ensure safety between the 2 power cars (ie the passenger accomodation) FGW have a get out clause by lumping the decision with the guard as (s)he can instigate the 'refusal to work procedure' and demand passengers be removed (although stun guns and police would be required, start clock watching -itll take ages!) or simply get off the train and refuse to take it thus crowded (YES, I know of this happening, sadly not anywhere near enough to kake a real difference) TBH -what good will that do anyhow? youll just be jammed again on the next train or the one after that ad infinitum and the guard will get the torture of the thousand forms to fill in and a pleasant grilling from his manager (who, it's likely, hasnt a clue what the guards job actually entails or what he is supposed to do/not to do).

UKTrainMan said...

"Is this effectively saying that until someone legislates against the arguably dangerous practice of jamming us into trains until there's not a single inch of space left, it will be left to the staff on the platform to make a judgement call about safe capacities?"

Yep, you're spot on! Enough said really.