Thursday, November 1, 2007

Pop quiz

If you have 3 ticket windows and 2 staff, and one of those ticket windows has a broken debit card machine, do you:

  1. put the 2 staff at the 2 windows with working debit card machines
  2. waste 5 minutes making a little sign saying "sorry, cash only at this window" and then sit there watching whilst 30 people get thoroughly fucked off queueing up at the other window with their debit cards

Of course, if you've read Third Rate Western's exciting handbook "how to be an utter moron and piss off dozens of customers" then the answer is 2.

1 comment:

UKTrainMan said...

Actually this is pretty clever because it means people paying with cash get a dedicated queue and those paying by card get a dedicated queue too. Just imagine how pissed off you would be if there was only 1 window open or if you had to queue behind people wanting to pay by card when you had cash (and the exact amount/correct change at that too) then try thinking about it again.