I have added your blog to my list of friendly people who are more than a bit miffed with FGW. Please would you be kind enough to give mine a mention too at some stage? Enjoying your work! www.ihatefirstgreatwestern.blogspot.com
OK so you probably don't like this website very much, but that's alright, because I don't like your service very much so maybe that makes us even? Perhaps if you started listening to your customers, this website might go away. Amazing theory, isn't it?
So the 7:46 is no more. Hurrah! Now we have the 7:44 instead, but all is not well. We have a 5 coach Adelante train instead of an 8 coach HST, and we're stopping at Keynsham every day.
2 comments:
I have added your blog to my list of friendly people who are more than a bit miffed with FGW. Please would you be kind enough to give mine a mention too at some stage?
Enjoying your work!
www.ihatefirstgreatwestern.blogspot.com
Hi,
I’m producing a TV programme fronted by Dom Joly which is a hybrid consumer/entertainment show.
One way of describing it is “watchdog with uzi’s” – we point out scandalous rip-off and scams, but we actually do something about them.
The next target on our list is public transport. We’d like to find some of the worst train services in the country and take their owners to task.
Obviously it didn’t take much research to discover that First Great Western are amongst the worst if not the worst service providers in this area.
I’m looking for someone to meet Dom as part of our programme and show him first hand the horrors that FGW customers have to face on a daily basis.
Dom will then hopefully gain an audience with a FGW representative and ask them about their service.
I hope that you are interested in this idea and would love to talk to you about it in more detail.
Please get in touch.
All the best,
Ed
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